Is it safe to buy from your website?
Your safety and the security of your transactions are our highest priorities. Our website employs advanced security measures to safeguard your personal and payment information, with regular updates to protect against potential threats.
All transactions are processed through secure and verified payment gateways. We are dedicated to ensuring a secure and reliable shopping experience for every customer. If you have any questions or concerns about our website’s security, don’t hesitate to reach out to our customer support team.
Am I eligible for a refund for a purchase I made on spacedomegadget.com?
You can request a refund for a product purchased on spacedomegadget.com, as long as the digital product key has not been shared. To initiate the process, contact Customer Service at info@spacedomegadget.com with your purchase details and an explanation of the issue.
What is the expected time frame for receiving my digital key?
What should I do if I haven’t received my digital key?
Check your email's Spam or Junk folders, as notifications can sometimes be misclassified as spam. Be sure to thoroughly verify these folders.
Confirm that the email address entered during checkout is accurate and free of typos. If you have multiple email accounts, double-check any others you might have used for the purchase.
I purchased an PS/Xbox subscription, but the duration received doesn't match my expectations.
When you have an existing subscription and redeem a different type of membership, it converts automatically.
For instance, if you had an existing Game Pass Ultimate and then purchased an Xbox Live Gold subscription, it would automatically be converted to Game Pass Ultimate.
For more information, contact customer support at info@spacedomegadget.com